Cancellation Policy

Once you place your order, you will have a 30-minute window during which you can cancel the order. After this period, cancellations will not be accepted.


Modify Order: If you need to modify your order, please contact us at support@nbqiji.com within 30 minutes of placing the order, our team will assist you with the necessary changes. Please note that after this time, we cannot guarantee that modifications can be made as the order may have already been handed over to the shipping carrier for delivery.


Processing Time: All cancellation requests will be processed within 24 hours. You will receive a confirmation email once your cancellation request has been successfully processed.


For any further assistance or inquiries, please reach out to our Customer Service team at support@nbqiji.com.